Introduction Sales leaders understand that segmented commercial operations pose a barrier to delivering an exceptional customer experience. Compounding this obstacle, sales operations leaders are tasked with navigating a turbulent economic landscape characterized by inflation, talent shortages, and disruptions in the […]
Introduction Supported by research insights from Gartner, APACSMA has observed the shifting preferences of B2B buyers towards seller-free experiences and the increasing reliance on digital channels. This shift not only affects marketing, sales, and customer service but also has a […]
Key parameters to be included in sales training programs Start training with an assessmentIt is not always true that the reps who completed their training are ready for the field. Sales leaders should focus not only on completing learning materials […]
A coaching culture is the set of organizational conventions, values, practices, methodology, and processes available to workers. According to recent studies, 87% of employees are disengaged. Staff are disillusioned by thinking the companies are preparing them for future roles. Reality kicks in when there is an actual skills gap for career advancement. […]
Mantra to Modernize Your LinkedIn Lead Generation This is a basic three-step formula to build your leads and pipeline in LinkedIn or other social networks for that matter. ADD POST ENGAGE Creating a deliberate digital footprint is about reaching where the customers are and adding […]
What does an inside sales rep do? Well, he or she plays a fundamental role when it comes to achieving a company’s customer acquisition and revenue growth goals. They make a dozen or more calls per day in the hopes […]
Sales Team Leader The leader of the sales department is the glue that keeps the sales staff together, provides the manager with the preparation and inspiration to achieve selling goals. Typically, the work environment is fast-paced, and the team leader […]
Corporate sales are a high-burnout job, filled with rejection and the stress of looming quotas, yet it’s crucial that sales reps are on top of their customer service game for each and every contact with customers. They have to be […]
When the CRM system is properly implemented, the results can be outstanding. However, for a variety of reasons, CRM projects sometimes fail. Here are our top ten do’s and don’ts to ensure the success of the CRM project: […]
The Digital Sales Support Specialist role is responsible for meeting new business development goals as well as acting as a resourceto the sales department in developing, selling, and maintaining digital marketing initiatives. Here are the Top 10 Responsibilities of a […]
