Cookie Policy

This page will explain our cookie policy. The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, Asia Pacific Sales & Marketing Academy (APACSMA) can enhance subsequent visits by tailoring our content to match your requirements.

We use cookies principally because we want to make our websites user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details. In the unlikely event that our websites use cookies to store personal information about you, Asia Pacific Sales & Marketing Academy (APACSMA) encrypts the personal data to prevent unauthorised use by anyone else.

Here’s a list of the main types of cookies we use, and what we use them for. We’ve described them using the categories recommended by the International Chamber of Commerce in the ICC UK Cookie Guide.

1. Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them.

2. Performance Cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. Some of these are analytics cookies, set using third party web analytics software, which allow us to understand more about how our website is used. For example, like many companies we use Google Analytics to help us monitor our website traffic. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous and does not affect your privacy. It is only used to improve how a website works. By using Asia Pacific Sales & Marketing Academy (APACSMA)’s website you agree we may place these types of cookies on your device.

3. Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. By using Asia Pacific Sales & Marketing Academy (APACSMA)’s website you agree we may place these types of cookies on your device.

4. Targeting or advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Most of our websites do not use targeting cookies. We will ask for your consent before we use targeting cookies.

Asia Pacific Sales & Marketing Academy (APACSMA) cookies typically contain:

What are cookies?
Cookies are tiny text files stored on your browser. We use cookies to remember your visits to our website to improve your user experience. EU legislation states that all websites should let you know when they are using cookies. Most websites use cookies and they won’t cause any harm to your device. This website uses cookies to help us see which pages our customers like and which aren’t working so well, so we can make improvements. Cookies don’t tell us who you are or give us any personal details about you. If you do not accept the cookies you will still be able to browse our site but some parts of the site will not work.

Which cookies do we use on this site and why?
The table below sets out the main cookies that we use on this site and what we use them for.

Type of Cookie Cookie name Expires after Purpose
Site performance Web Trends 10 years Performance cookies collect anonymous information about how visitors use our website, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
SiteStat: c1 5 years    
SiteStat: s1      
BIG-IP same day    
Session displayCookieConsent 11 months These cookies are necessary to enable the website to perform essential functionality such as browsing web pages.
wp-settings-time-64 8 moths
__atuvc 2 years
wordpress_logged_in browser is closed
wordpress_sec browser is closed
PHPSESSID browser is closed

Cookie Issuer Expiry Purpose  
__utma Google Analytics 2 years This is a tracking cookie used to track return visits to a site. View more information
__utma Google Analytics / MailChimp 2 years This is a tracking cookie used to track return visits to a site, issued by MailChimp. See their privacy policy for details. View more information
__utmb Google Analytics 30 mins This cookie is used to establish a session. View more information
__utmb Google Analytics / MailChimp 30 mins This cookie is used to establish a session and is issued by MailChimp. See their privacy policy for details. View more information
__utmc Google Analytics End of session This cookie is used to establish a session. View more information
__utmc Google Analytics / MailChimp End of session This cookie is used to establish a session and is issued by MailChimp. See their privacy policy for details. View more information
__utmz Google Analytics 6 months This cookie tracks where users to our sites come from and which search engines they used. It is also used to determine visitor navigation within the site. View more information
__utmz Google Analytics / MailChimp 6 months This cookie tracks where users to our sites come from and which search engines they used. It is also used to determine visitor navigation within the site. It is issued by MailChimp. See their privacy policy for details. View more information
_AVESTA_ENVIRONMENT MailChimp End of session Trackable URL shortening service for MailChimp’s built in Twitter integration View more information

HubSpot sets the following cookies:

Cookie Name Default Expiration Time Description
Essential
__hs_opt_out (Expires: 13 months) This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track (Expires: 13 months) This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test (Expires: end of session) This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
_key   When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
 hs-messages-is-open (Expires: 30 minutes) This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message (Expires: 1 day) This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
__hsmem (Expires: 1 year) This cookie is set when visitors log in to a HubSpot-hosted site.
Consent Banner Cookies
__hstc (Expires: 13 months)  The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk (Expires: 13 months)  This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
__hssc (Expires: 30 min)  This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc (Expires: end of session)  Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
messagesUtk (Expires: 13 months) This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.

Zoho
CRMCSR
Type: Essential
Purpose: Zoho is the CRM (Customer Relationship Management) database that we use to store customer information. When you enter your details into our website the data, the data is sent securely to Zoho. www.zoho.eu/cookiepolicy.html

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Enabling and disabling cookies
This website uses cookies to remember your site preferences. If you decline cookies you may lose some of the beneficial website functions of cookies. No personally identifiable information is stored within cookies. Therefore, we recommend you leave these turned on. To check if cookies are enabled on your device, please follow the steps below. Alternatively, view your browser’s help pages or information on how to manage cookies atwww.allaboutcookies.org .

Internet Explorer

  1. Click on Tools > Internet Options in the main toolbar
  2. Select Privacy tab to view your settings
  3. Move the slider to the level of privacy you prefer – privacy levels are shown in the table below.

Select this To specify this
Block All Cookies Cookies from all websites will be blocked.
Cookies that are already on your computer cannot be read by websites.
High Cookies from all websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from all websites that use information that can be used to contact you without your explicit consent will be blocked.
Medium High Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your explicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Medium Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Low Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Accept All Cookies All websites will be allowed to save cookies on your computer.
Cookies that are already on your computer can be read by the websites that created them.

Google Chrome

  1. Click the three dot icon in the top right hand corner of the browser and select Settings from the drop-down menu
  2. Click on Show advanced settings at the bottom of the page
  3. Select Content Settings under the Privacy heading
  4. Manage your preferred cookies settings from this page.


Safari (Mac only)

  1. Click on Safari in the toolbar, then select Preferences from the drop-down menu
  2. Click Privacy to view Cookie preferences (Note: Safari blocks third-party cookies by default).

For further information regarding cookies, please visit www.allaboutcookies.org.

How can you opt-out of cookies from our Website?
Most web browsers automatically accept cookies, but your browser’s settings can be altered to prevent this. If you do this, you will not be able to shop from our Website as the functions of the Website are dependent on cookies. In addition, Cookies can be deleted from your hard-drive. How you do this will depend upon the Internet browser that you use. Please refer to your relevant Internet browser manufacturer’s website, where you should be able to get the information you need. Please note that cookies are computer specific, so if you log on to our Website from a different computer, the cookie settings on that computer will apply. For further information about managing and disabling cookies on your computer, see the website www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Your consent to Cookies
We may need to ask for your consent to the use of cookies set out in this privacy & cookies when you first access the Website and if we introduce any new cookies to the Website. If so, when you first visit the Website a banner will appear asking you to accept the cookies that we set on the Website.

If you agree to cookies from our Website by clicking on the button to confirm your agreement, by actively closing the cookies banner, or by continuing to use the Website, we will set cookies on your computer. If you wish to delete the cookies we have set on your computer, please refer to your browser ‘Help’ menu.

Social Media:
This website uses various remarketing services, including, but not limited to, Facebook, Twitter, LinkedIn, Instagram and Google+ remarketing services to advertise our content, products and services on these social media channels to previous visitors to our site. Any data collected will be used in accordance with our own privacy policy and the social network’s privacy policy. Detail around how you may opt out of receiving these cookies can found in some of the links below:

  1. Facebook cookie policy
  2. Twitter cookie policy
  3. Linked-in cookie policy
  4. Instagram cookie policy
  5. Google My Business cookie policy  

 

Our main technology partners
We work directly with a number of technology partners to maintain and enhance our websites. We will update the following table when cookies are added or removed.

Google DoubleClick
We use Google DoubleClick for the delivery and measurement of advertising campaigns.
Learn More Opt Out

Google AdWords
We use Google AdWords to promote our products and services through Google’s advertising opportunities.
Learn More Opt Out

Google Analytics
We use Google Analytics to provide insight into how visitors find and use our web pages so that we can evaluate and develop them.
Learn More Opt Out

Facebook
We use Facebook to promote our products and services.
Learn More Opt Out

External web services
We use a number of web services to display external content, e.g. YouTube. These could set cookies or track your activity anonymously – for full information you should read the privacy policies of these sites.

Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. Use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.