As operating environments have become even more challenging, uncertain, and disrupted, organisational leaders face the need to transform to sustain performance. Business transformation has become a top priority, but many management teams are uncertain of where to start on the transformation journey, what is digital transformation, how to define the essential strategic level changes needed to meet stakeholder expectations presents a significant challenge.

Soft Systems Methodology [SSM] is a unique, powerful, effective, balanced approach for achieving clarity out of such complexity. SSM delivers an advanced set of thinking skills needed for decision takers to conduct situational analysis creatively as a platform for confirming the collective core purpose of transformation. Organisational interventions can then be planned from an informed perspective.

The application of SSM leads to a comprehensive, rational, sequential process for delivering a proposal of transformational change to bring about significant improvements in organisational performance.

• • • • Organisations seeking transformation for industry relevance and business sustainability.
      • Individual leaders, project teams and business units tasked with facing complex challenges which must be translated into contextually relevant transformation.
      • High-performance employees destined for significant management & leadership development.
      • Entrepreneurs as business owners.
      • Leaders transitioning into senior positions.
      • Organizations seeking a methodology to be applied ‘in-house’ as the first stage of intended transformation.
      • SSM participants attaining higher education – MBA and DBA students across Europe and Asia.

An ‘in-house’ programme option can be embedded into an actionable talent management programme for human capital development whereby the outcome of the SSM transformation agenda is set up as a series of facilitated action learning projects for corporate payoff. This is enabled through the presentation of a white paper to the board of the required interventions needed.

At the end of this programme each participant will be able to:

• Visualize the ‘big picture’ for any complex problem, issue, challenge or opportunity.
• Understand for each selected problem context how the “system” should fit together to produce meaningful outcomes and impact.
• Critically assess the current position.
• Confirm what needs to change and why to thereby determine priorities to meet stakeholder requirements.
• Build a road map to specify essential transformations.
• Share ownership and clarity for what must be achieved.
• Know how to facilitate the design of a transformation journey using Soft Systems Methodology [SSM].
• Attain a leadership skill set that will have lifetime value.
• Know best sales practices, know how to improve business operations and how to improve existing processes.