TECH & AI CERTIFICATIONS

& LEARNING PATHS

TECH & AI CERTIFICATIONS
& LEARNING PATHS

Microsoft AI and IT courses, delivered with ImpactEra

Get your teams AI-Ready, from First Prompt to Certified Expert!

Instructor-led Microsoft and major AI courses for business, technical and security teams. Pick a role-based path, train in one to four days, and prepare for a recognised credential.

Learning designed for all.

What Is Included.

Global standards & certification

Top technical training, courses and dual endorsed certifications that give you immediately applicable skills.

Official Microsoft courseware

Every course follows Microsoft Learn content, so your team learns the same material the credential is built on.

Role-based learning paths

Start from what your people do. Each path groups the courses a role needs, in a sensible order.

Corporate cohorts and coaching

Run a private cohort for your team, add Impactera coaching, and set the schedule around your business calendar.

Certification Pathways

Where a Microsoft, Claude, Gemini, Chatgpt, Copilot exam exists, the course page names it, so you can plan the credential before you enrol.

Self-Paced Learning

Maximize the training efficiency, control the amount of material consumed at own pace and time.

Community Learning

Live trainers run guided instruction, demonstrations and hands-on exercises, with knowledge checks along the way.

Funding guidance

Our team can guide you through available funding schemes where your organisation and the course are eligible.

Tech and AI Role-Based Learning Paths

Fees depend on the course, cohort size and delivery format. Tell us what you need and we will send a quote within one working day.

*For local Singaporeans: Selected programmes are being prepared for Singapore funding schemes, including SFC and UTAP. Eligibility and approval remain with the relevant authority, so we confirm funding before you commit.

*Microsoft exam, other certifications and assessment fees are separate from the course fee.

AI at Work

Business Users, Managers and Leaders

6 In-demand AI Tools and Skills

Copilot for Productivity
Claude
Gemini & Notebook LLM
Chatgpt
Certified Business Transformation Consultant
Certified AI for Sales

7 Courses

AB-6008 – Delegate work with AI
AB-730 – Transform business workflows with generative AI
AB-731 – Drive AI transformation in your organization
AI-3025 Work smarter with AI
MS-4004 Empower your workforce with Microsoft 365 Copilot Use Cases
MS-4018 Draft, analyze, and present with Microsoft Copilot
MS-4021 Copilot Immersion Experience

Copilot and Agent Builders

Power users, makers and citizen developers

8 Courses

AB-620 – Design and build integrated AI agent solutions in Copilot Studio
MS-4014 – Introducing to building AI agents
MS-4019 – Transform your everyday business processes with agents
MS-4022 Extend Microsoft 365 Copilot in Copilot Studio
PL -7001 Create and manage canvas apps with Power Apps
PL-7002 Create and manage automated processes by using Power Automate
PL-7008 Create agents in Microsoft Copilot Studio
PL -900 Introduction to Microsoft Power Platform

Cloud and Microsoft 365 Administration

IT Administrators and Operations Teams

8 Courses

AB-650 Administer Microsoft 365 and AI Services
AB-900 Introduction to Microsoft 365 and AI Administration
AZ-1002 Configure secure access to your workloads using Azure virtual networking
AZ-1003 Secure storage for Azure Files and Azure Blob Storage
AZ-1004 Deploy and configure Azure Monitor
AZ-1008 Administer Active Directory Domain Services
AZ-104 Microsoft Azure Administrator
MS-4017 Manage and extend Microsoft 365 Copilot

Developers and Architects

Developers, architects and technical leaders

6 Courses

AB-100 – Architecting agentic AI business solutions
AI-103 – Develop AI apps and agents on Azure
AI-3016 – Develop generative AI apps in Azure
AI-3026 – Develop AI agents on Azure
AI-500 Design and implement multi-agent AI solutions

11 Courses

GH-100 Ai GitHub fundamentals – Administration basics and product features
GH-200 Automate your workflow with GitHub Actions
GH-300 GitHub Copilot
GH-500 GitHub Advanced Security
GH-600 Developing in Agentic AI Systems
GH-900 GitHub Foundations

Data and Analytics

Analysts, data engineers and BI teams

7 Courses

DP-3029 – Work smarter with Copilot in Microsoft Fabric
DP-600 – Implement analytics solutions using Microsoft Fabric
DP-601 Implement a Lakehouse with Microsoft Fabric
DP-602 Implement a data warehouse with Microsoft Fabric
DP-603 Implement Real-Time Intelligence with Microsoft Fabric
DP-605 Prepare and visualize data with Microsoft Power BI
DP-700 Implement data engineering solutions using Microsoft Fabric

Security and Compliance

IT administrators and operations teams

7 Courses

AB-6007 – Secure and Govern your AI agent workforce
MS-4002 – Prepare Security and Compliance to support Microsoft 365 Copilot
SC-100 – Microsoft Cybersecurity Architect
Sc-200 Microsoft Security Operations Analyst
SC-300 Microsoft Identity and Access Administrator
SC-401 Information Security Administrator
SC-900 Introduction to Microsoft Security, Compliance, and Identity

Your Journey With Us

What To Expect

[ 1 ] Assess

Map your team’s current skills against the role and find the gaps that matter to your targets.

[ 2 ] Upskill

Get access to LMS + Attend the instructor-led courses on the path, with coaching where the team needs extra support.

[ 3 ] Certify

Sit the Microsoft exam or AI tech tools or Applied Skills assessment that matches the course and verify what your people know.

[ 4 ] Apply & Connect

Put the skills to work on live accounts and projects and join not 1 but 3 alumni communities.

Hands-On AI Workshops

Short, practical sessions on the AI tools your team already uses

Tool-by-tool workshops for teams who want to start using AI at work this quarter.

1 Day Each

Know your AI Tools

AI Fluency / Microsoft Copilot / ChatGpt / Claude / Gemini

IT Proficiency

Word / Excel / Powerpoint / Outlook and Email Etiquette

Schedule a discovery call →

2 Days Each

Build an AI Agent or App

AI Agents – Copilot Studio / Claude / Codex / Multi-tool Systems

Apps – Power Apps

Schedule a discovery call →

On Request

Coaching and Special Programmes

Microsoft Copilot Teach

Senior Executive AI Coaching

Schedule a discovery call →

For Technology Partner Organizations

Give your sellers the AI fluency to sell the solution

APACSMA and ImpactEra combine sales enablement with Microsoft AI and IT training, so your partner teams can talk about the technology and close with confidence.

Sales teams that speak AI

Start with AI business and transformation courses for sellers, then add the product depth each role needs.

AI-trained sales resources

Talk to us about sales talent trained on the Microsoft AI stack for your partner programme.

Partner sales enablement

Playbooks, capability frameworks and coaching that connect the training to your pipeline and quota.

Program Support

Need our expert team support and services? No problem! We can work with you on your business mission!

Have questions?

Frequently Asked Questions

1. Who delivers these IT courses?

APACSMA delivers them in partnership with ImpactEra, a Microsoft partner, using Microsoft Learn courseware and live instructors.

2. Does the course fee include the Microsoft exam?

No. The course prepares you for the exam, and the exam or assessment fee is paid separately. Each course page shows which credential it aligns to.

3. Do I need experience before I join?

It depends on the course. Each course lists its entry requirements. AI at Work courses suit business users with everyday Microsoft 365 skills, while the 4-day technical courses expect hands-on experience.

5. Can you train my whole sales or partner team?

Yes. We run private cohorts, choose the courses with you, and add coaching or sales enablement where your team needs it.

6. What language and format are the courses?

Courses run in English, instructor-led, and can be delivered virtually. Ask us about in-person delivery for corporate groups.

7. When can I start?

Course support begins on 1 November 2026. A few courses are still in development and show a Coming soon label in the catalogue.

8. Is funding available?

Funding may be available for eligible organisations and programmes. Speak to us and we will check eligibility with you before you enrol.

They trust us.

Led by Zeena, the most dedicated professional I have seen in this domain, APACSMA creates impactful inside sales professionals through its creatively crafted content and training process which can help them in their career progression.

Abhijit Banerjee

Decacorn VC