Earners of this Advanced Sales Relationship Certification will discover the true purpose of selling and improve your sales relationship intelligence. During this Program, they will also get access to module videos, certified curriculum, assessment exercises, effective sales practices, social communities, text, chat, checklists, alerts, reminders, and live sessions with global experts.
Duration
4 weeks
SKILL LEVEL
Advanced
LECTURES
13 modules
Duration
4 weeks
SKILL LEVEL
Advanced
LECTURES
13 Modules
This Advanced Relationship Intelligence Training Program is a perfect choice for Business Development Reps, Sales Development Reps, Sales Executives, and Account Managers and anyone who wants to master tele sales skills. This sales relationship certification course is designed to help every sales person develop or improve the latest sales skills, trends, techniques, and best practices. This will create a basic strong foundation for Inside Sales competencies and skills that will help to increase sales numbers, and spur professional growth.
In this course team will learn how to improve client relationships, overcome resistance and negativity. It will help team to improve the ability to influence, develop & maintain good relationships at work.
In this course learner will learn how to raise your sales relationships, how to improve relationships, and will have greater career success and more effective leadership skill. This course is also approved for UTAP funding and skillfuture course funding.
Relationship selling is about practicing as an act of friendship not as a process of negotiation. Relationship selling is an intricate balance between relationship building and selling.
Reputation management involves the creation of your reputation, the expansion of it to reach more people, and the management of it to keep it the way you want it to be.
The customer must be viewed as a valued asset to the company. In other words, without customers to buy products, what purpose does selling take?
Understanding needs and wants deals with the assessing competency. It is crucial to identify (or assess) both the needs and the wants of the customer.
Brand insistence means simply getting to the point where ultimately they are saying, “I realize I can buy from somebody else but I’m not interested, I will wait if I have to.”
Any relationship, including a business relationship, is built on three elements: commitment from both parties, open communication, and clear agreements.
The non-responsive person, one who just sits there and gives you nothing, is the toughest to confirm a sale. Be careful in this situation not to get nervous and talk more.
Your digital appearance to customers is the subject line of your email. This is the first thing customers see and it is what they notice and use to determine whether they want to go forward.
The three primary elements in negotiation are: power, information, and time. Those who have all of these components place themselves on a better footing to have successful negotiations.
The Acorn principle is based on the idea that everyone has a seed within them that represents the nature of who they are.
Having lots of people collaborate is often referred to as open planning. Though this may be a military term, this has relevant application to the sales world.
To effectively sell to digital-savvy and next-generation buyers, businesses must prioritize personalized experiences, leveraging advanced digital tools and platforms.
Everything starts with how we think, and when we get the thinking right, we will get the selling right. Your attitude is very important.
All students will receive a Certification of Completion by Asia Pacific Sales & Marketing Academy upon completing all online modules and passing all integrated quizzes. Students opting for Certified status will have to register at edu@apacsma.com. Our Educational Consultants will reach out to you on the process, assessment, and certification fees.
If you need a quotation for more than 50 pax or require an official quotation to get approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”. Our finance consultant will contact you within 2 working days.
Price range: USD$2,500.00 through USD$3,350.00
All prices quoted are in USD.
This is a 3-week experience that will help you discover the true purpose of selling and improve your relationship intelligence. During the Relationship Intelligence Advanced Certification Program, you will have access to module videos, certified curriculum, assessment exercises, social communities, and coaching sessions.
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Below Student Pricing.
All prices quoted are in USD.
This is a 10 to 12-week experience that will help you discover the true purpose of selling and improve your relationship intelligence. During the Relationship Intelligence Advanced Certification Program, you will have access to module videos, certified curriculum, assessment exercises, social communities, and coaching sessions.
Below Student Pricing.
The programme is designed to strengthen sales relationship intelligence, customer engagement capability, and modern selling effectiveness. APACSMA focuses on helping sales professionals build stronger client relationships, improve communication strategies, and apply practical sales competencies aligned with current buyer expectations and digital sales environments.
This programme is designed for Business Development Representatives, Sales Development Representatives, Inside Sales Professionals, Sales Executives, Account Managers, and customer-facing professionals who want to improve relationship-building capability, negotiation effectiveness, and consultative selling skills.
APACSMA combines self-paced digital learning with structured learning curriculum, coaching support*, practical exercises, industry-aligned curriculum, integrated assessments, and expert-led sessions*. The programme is designed to balance flexibility with practical application to improve real-world sales performance. *Additional charges as per sessions engaged.
The certification covers key competencies including profitable business relationships, reputation management, sales metrics, negotiation, sales mindset development, reading customer behaviour, digital buyer engagement, modern sales culture, and relationship-driven selling strategies.
APACSMA continuously updates its curriculum based on evolving sales practices, digital transformation trends, buyer behaviour changes, and global sales standards. The programme includes modules focused on digital-savvy buyers, virtual engagement, omni-channel communication, and fast-changing customer expectations. There is a special webinar included which covers the crossroads of modern selling, AI and the impact to and intent of selling and sales experience.
APACSMA does not focus solely on sales theory. The programme is competency-based and designed around measurable professional capability development. Participants gain structured frameworks, practical application methods, coaching support, and assessment-driven validation aligned with professional sales standards. While the other courses focus on specific role based competencies, this Advance Relationship Intelligence program is an essential program that is needed for all roles and functions.
Yes. Participants receive coaching support from APACSMA experts and experienced sales leaders. These sessions are designed to address practical sales challenges, strengthen relationship management capability, and support implementation of the concepts taught throughout the programme. Sessions are charged separately based on the number of coachings needed. You can reach out to edu@apacsma.com to book your sessions.
Participants complete integrated quizzes, learning exercises, and assessments throughout the learning journey. APACSMA uses structured evaluation methods to verify understanding, practical capability, and application of relationship intelligence principles within professional sales environments. The certified status is given to those who complete an exam, interview or a capstone project as assigned.
Participants who complete all required modules and assessments receive a Certification of Completion from APACSMA. Those pursuing certified status may undergo additional assessment and certification processes based on APACSMA’s competency validation framework.
The programme helps professionals strengthen customer engagement capability, improve sales communication effectiveness, develop strategic relationship management skills, and build stronger credibility within modern sales organisations. APACSMA certifications also support professional growth by validating practical sales capability aligned with industry-recognised standards.
Organizations can cultivate a customer-centric talent pool capable of transforming relationships into strategic business value. Although considerable resources are often allocated to acquiring new clients, sustainable long-term growth is more effectively achieved through the retention and expansion of existing accounts. Professionals with these capabilities can contribute significantly to recurring and incremental revenue generation for the organization.
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