Funded Programme - Sales Operations Specialist

Earners of this Certified Sales Operations Specialist course will understand how to apply operational excellence to improve an organization’s processes, products, and services for sustained competitive advantage. They will also learn the fundamentals of operational excellence-from key concepts, tools, methodologies, implementation best sales practices, strategic planning, sales enablement, business process improvement, and business process modeling.

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sales ops

Duration
8 weeks

SKILL LEVEL
Intermediate

LECTURES
9 modules

Duration
8 weeks

SKILL LEVEL
Intermediate

LECTURES
9 Modules

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Sales Operations Specialist Programme Details & Coursework Overview

Pillar A - Introduction to Sales Operations

The objective of this part is to familiarize the learner with sales operations fundamentals. This module covers the following topics:

This module covers sales operations fundamentals, the rise of revenue operations and operational excellence foundations.

inside sales
social selling

Pillar B - Territory Management, Account Segmentation and Sales Methodologies

The objective of this part is to familiarize the learner with the essentials of territory management, account segmentation and various sales methodologies. It covers the following modules:

This module includes sales territory management, different types of accounts and engagement with accounts.

This module teaches strategic tools and concepts, and how to gather account intelligence through macro and micro analysis. It also covers the concept of stakeholder mapping to understand various personas and personalities.

This module covers the introduction to sales and various sales methodologies like social selling, referral selling, solution selling, etc.

Pillar C - Digital Sales, Business Intelligence and Sales Peipeline Management

In this part, the learner will learn the tactics for digital sales, AI tools and technologies, business intelligence, and the basics of sales pipeline management, sales forecasting, opportunity management and business reviews.

This module helps learners to integrate digital techniques into their sales process to acquire more prospects, reduce lead times, nurture customers and drive revenue using sales automation techniques, technologies and tools.

This module covers business intelligence, business analytics, and sales analytics for business professionals.

In this module, learners will learn the basics of lead qualification and opportunity management techniques, sales forecasting and annual sales forecasting.  It also teaches how to create quality and comprehensive business reviews.

lead generation

Pillar D - Project Management & Business Transformation

In this part, the learner will learn change and project management fundamentals. It also covers business transformation using Soft Systems Methodology (SSM).

This module covers change and project management fundamentals covering essential principles, techniques, and methodologies for effectively planning, executing, and controlling projects.

SSM delivers an advanced set of thinking skills needed for decision takers to conduct situational analysis creatively as a platform for confirming the collective core purpose of transformation. Organisational interventions can then be planned from an informed perspective. The application of SSM leads to a comprehensive, rational, sequential process for delivering a proposal of transformational change to bring about significant improvements in organisational performance.

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Assessment and Exam Matters

All students will receive a Certification of Completion by Asia Pacific Sales & Marketing Academy upon completing all online modules and passing all integrated quizzes.

For Certified Status

Students opting for Certified status will have to register at edu@apacsma.com. Our Educational Consultants will reach out to you on the process, assessment, and certification fees. 

Exams will include knowledge verification assessment, capstone project &/or an assignment. Students will have to pass with 75% and above (in combined aggregate score) to be eligible for Certified status. Dual endorsed certification will be issued by Asia Pacific Sales & Marketing Academy and Institute of Sales Professionals, UK with official recognition as Certified Sales Operations Specialist (CSOS™). CSOSs can use this credential on their name card and on LinkedIn.

APACSMA will issue a digital badge and eCertificate within 2 weeks of completion. You will receive a notification from edu@badges.apacsma.com.

To help showcase your achievements, APACSMA has developed together with industry bodies and academia to provide you with unique blockchain verified credentials, a digital version of your qualifications and abilities.

Once you have accepted your badge, you can broadcast the badge directly to your social networks: LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.

For more details on badging click here.

Students who receive this certification are ready for the Certified Account Management Professional, Certified  Inside Sales Professional and Certified Social Selling Specialist courses.

Request for Quote

For an official quotation, to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”.

Send us your message and we will be in touch within 2 business days.

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