This module covers how to practice fairness as a manager, importance of executive presence, smart thinking, the neuroscience of sales and mindful stress management

This module covers the tips respected and motivated managers use to improve rapport, navigate tricky situations, build better relationships, and drive the business forward

A 360° Profile for Leaders

The Leadership Effectiveness 360 is an assessment that will identify:

• Areas of strength and areas needing improvement associated with critical leadership competencies.
• Allow you to see yourself as others see you.
• Guide you in developing a personalized leadership development plan.
• Serve as a benchmark in your leadership development.

While everyone has innate qualities that make them natural leaders, leadership is a skill that can be learned, practiced, and improved. The insight from this assessment will unlock and augment the parts of leadership that are natural strengths and help you work on areas of weaknesses to make you a more well-rounded, balanced, and adaptable leader.

EIGHT LEADERSHIP EFFECTIVENESS 360 COMPETENCIES

Communication Skills looks at the extent to which you communicate with economy and clarity and welcome feedback. It asks the question: “How well do you design and send your messages and then attentively listen to people’s responses in order to adjust your delivery and message?”

Decision-making refers to an individual’s ability to systematically examine options; identify limits, outcomes, and risks to be considered; assign weights to each possible alternative; and then select the option that best meets the desired goals and standards.

Delegation looks at the extent to which you give team members the freedom or space to determine how they will accomplish the work, tasks or projects delegated to them. It asks the question: “To what extent do you create a climate of trust in which people feel that they can take risks and make mistakes in order to learn and achieve things in a better or different way?”

Emotional Intelligence looks at your ability to recognize, understand, and harness your own feelings and the feelings of others. It asks the question: “How intelligently aware are you of your own emotional reactions and those of others, and how effective are you at putting that information to good use?”

Managing Change looks at how well you anticipate and plan for future change and then manage yourself and others to handle it well. It asks the question: “How effectively do you manage personal and widespread change in order to actively steer the process to positive and beneficial ends for you, your team and your organization?”

Setting Goals and Standards refers to an individual’s ability to manage activities and projects using measurable goals and standards and working with others to set goals and standards to develop understanding and build commitment. This competency looks at one’s ability to evaluate and prioritize goals, intentions, and action standards; eliminate barriers to the goal-setting process; evaluate goals against criteria and standards; and use goals to motivate.

Team Building looks at the extent to which you trust, coach, and guide your team and team members in order to influence and help them control their own destiny through their own efforts. It asks the question: “How well do you empower individuals and team members so that they believe that the consequences of their actions are their own?

Visualizing the Future is the extent to which you spend time thinking about the medium-term and long-term future in order to identify a positive and compelling vision of what could be. It asks the question: “How well do you anticipate and find ways to creatively or inspirationally describe to team members what may happen in the future?”