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  • +65 6653 4249
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  • Home
  • Corporate
    • Sales Academy Offerings
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    • About Us
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  • Home
  • Corporate
    • Sales Academy Offerings
    • Sales Certification and Learning Paths
    • Services and Solutions
  • Individuals
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    • About Us
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Relationship Intelligence Advanced Certification Program

Earners of this Advanced Sales Relationship Certification will discover the true purpose of selling and improve your sales relationship. During this Program, they will also get access to module videos, certified curriculum, assessment exercises, social communities, text, chat, checklists, alerts, reminders, and live sessions with global experts.

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Duration
8-12 weeks

SKILL LEVEL
Advanced

LECTURES
12 modules

Duration
8-12 weeks

SKILL LEVEL
Advanced

LECTURES
12 Modules

Overview
Overview

Relationship Intelligence Advanced Certification 

This sales relationship training course is a perfect choice for Business Development Reps, Sales Development Reps, Sales Executives, and Account Managers and anyone who wants to master tele sales skills.  This sales relationship certification course is designed to help every sales person develop or improve the latest sales skills, trends, techniques, and best practices. This will create a basic strong foundation for Inside Sales competencies and skills that will help to increase sales numbers, and spur professional growth.

Sales Relationship Intelligence Coursework Overview

Program Structure

  1. Blended Learning
  2. 3 coaching session with SMA Experts
  3. 1 discussion session with Jim Cathcart

Module 1: Profitable Business Relationships

Relationship selling is about practicing as an act of friendship not as a process of negotiation. Relationship selling is an intricate balance between relationship building and selling. 

Module 2: Reputation Management

Reputation management involves the creation of your reputation, the expansion of it to reach more people, and the management of it to keep it the way you want it to be.

Module 3: Sales Metrics

The customer must be viewed as a valued asset to the company. In other words, without customers to buy products, what purpose does selling take?

Module 4: The 8 Principles Competencies

Understanding needs and wants deals with the assessing competency. It is crucial to identify (or assess) both the needs and the wants of the customer. 

Module 5: Up-Serving

Brand insistence means simply getting to the point where ultimately they are saying, “I realize I can buy from somebody else but I’m not interested, I will wait if I have to.” 

Module 6: Create a Sales Culture

Any relationship, including a business relationship, is built on three elements: commitment from both parties, open communication, and clear agreements.

Module 7: Face to Face Selling

The non-responsive person, one who just sits there and gives you nothing, is the toughest to confirm a sale. Be careful in this situation not to get nervous and talk more. 

Module 8: The Changing Way People Buy

Your digital appearance to customers is the subject line of your email. This is the first thing customers see and it is what they notice and use to determine whether they want to go forward. 

Module 9: Sales Negotiation

The three primary elements in negotiation are: power, information, and time. Those who have all of these components place themselves on a better footing to have successful negotiations. 

Module 10: Reading People

The Acorn principle is based on the idea that everyone has a seed within them that represents the nature of who they are. 

Module 11: Selling in Fast Times

Having lots of people collaborate is often referred to as open planning. Though this may be a military term, this has relevant application to the sales world. 

Module 12: The Sales Mindset

Everything starts with how we think, and when we get the thinking right, we will get the selling right. Your attitude is very important. 

Gallery

APACSMA | AA-ISP Inside Sales Singapore Event
APACSMA | Sales Trainings
APACSMA | AA-ISP Inside Sales Singapore Event
APACSMA | Inside Sales Leaders RoundTable Sharing
APACSMA | Inside Sales Chapter Event
APACSMA | Sales Certification

Assessment and Exam Matters

Exam and Certification Matters

Each module has a mandatory test that requires an 80% pass mark for the next module to open. This 80% score is a confirmation and an attestment to subject mastery. 

Students will receive an Advance Certification in Relationship Intelligence.

Learning Option

Students can choose from 3 Learning Options:

  1. Online Only – This gives you access to the online self-study sessions only.
  2. Online + Coaching with APACSMA Team of Experts and a session with Jim Cathcart.
  3. Online + Premium Coaching with Jim Cathcart.
To Claim APACSMA Digital Badging

APACSMA will issue a digital badge and eCertificate within 2 weeks of completion. You will receive a notification from edu@badges.apacsma.com.

To help showcase your achievements, APACSMA has developed together with industry bodies and academia to provide you with unique blockchain verified credentials, a digital version of your qualifications and abilities.

Once you have accepted your badge, you can broadcast the badge directly to your social networks: LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.

For more details on badging click here. 

Request for Quote

For an official quotation, to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”.

Send us your message and we will be in touch within 2 business days.

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Awards and Recognitions

APACSMA | Forbes Council 2022
APACSMA | Awards
APACSMA | Awards
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APACSMA | UK ISP (Institute of Sales Professionals) Endorsed Training Partner
APACSMA | Awards
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