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Elevate Sales Management Skills Today!

Earners of this Certified Sales Manager certification will acquire the knowledge and skills to execute sales strategies, build a high performing sales team, identify tools & technologies for sales operations, forecast & improve revenue achievement plans, boardroom communications skills, cross-functional engagement, manage change & build individual sales leadership profile.

Get More Info
sales manager

Duration
12 weeks

SKILL LEVEL
Advanced

LECTURES
20 modules

Duration
12 weeks

SKILL LEVEL
Advanced

LECTURES
20 Modules

Overview
Benefits for Corporate
Benefits for Individual
Overview

Sales Management Programme

A sales team is only as good as its manager. A manager’s abilities to guide their reps and ensure that quotas are met are key to any business. And that means that sales managers need to be on top of their game in an increasingly competitive sales environment. We have developed a Certified Sales Manager course to help current and aspiring sales managers learn sales team management and the skills they need to succeed.

Benefits for Corporate

This effective sales management training course for your sales team develops the skills necessary for managing the day to day operations of a sales department, managing high performing sales team and learn how to manage sales people as well as the ins and the outs of planning, budgeting, and more. It also provides a sales management certification upon successful completion of the course.

Benefits for Individual

The skillset for a successful manager is diverse. A good manager needs to be able to do everything from building a team to budgeting to managing reps and important clients. This online global sales training can help fill any gaps in knowledge.

Sales Manager Training Programme Details & Coursework Overview

essential skills

Part A - Business and Sales Fundamentals

Module 1: Introduction to Business

This module help you establish your identity as a leader, connect with your team, and become a successful first-time manager. It covers concepts underlying all businesses, small to large, how revenues and costs influence a company’s profit, business models, financials, strategy, sales and marketing, R&D, P&L, EBITDA, and other key concepts. 

Module 2: Introduction to Sales Management

This module covers what sales management is, why it is important, and how you can get the skills you need to become an outstanding sales manager and recruit, train, retain, and manage a high-performing sales team. It also covers how to motivate individual salespeople and teams with compensation and quotas.

Module 3: Build, Manage and Retain High Performance Sales Teams

This module covers fundamentals of  talent management. It teaches how to build and manage a high-performing sales team, how to retain high potentials and high performers.

Module 4: Sales Compensation Planning

This module covers how to reward employee performance and common sales compensation models.

Module 5: Sales On-Boarding

This module covers common sales compensation models and benefits.

Module 6 - Training, Coaching & Professional Development

This module covers the future of workplace learning, organizational learning and development, developing employees through coaching and coaching skills for leaders and managers.

Module 7: Setting and Measuring Sales Team KPIs

This module covers how to set team and employee goals using smart methodology. It also covers data-driven sales management, sales performance measurement and sales KPIs.

Module 8: Performance Management

This module covers foundations of performance management, hiring, managing, improving employee performance, improving poor performance and separating from employees.

Module 9: Motivate Sales Professionals

This module includes how to motivate and engage employees, inspirational leadership skills, how leaders can motivate others by creating meaning.

Part B - Multi Model Sales Team Management

Module 10: Managing and Working with Multi-Model Teams

This module covers how to work and mange matrixed organization,  cross-functional sales teams, skills to lead global organisations, how to manage virtual teams, lead inclusive teams, creating winning teams and communicating within teams.

Module 11: ELECTIVES - Managing Specialized Virtual Sales Teams

You can select your electives from the below given three options: Inside Sales Operations Management, Virtuals Strategic Account Management or Virtual Customer Success Management.

Module 12: Virtual Team Management

This module covers how to work and mange matrixed organization,  cross-functional sales teams, skills to lead global organisations, how to manage virtual teams, lead inclusive teams, creating winning teams and communicating within teams.

Module 13: B2B Social Selling Program Implementation and Management

This module covers an introduction to social selling, building trusted profile, leadership on social media and social selling benchmarks and scorecards. 

Module 14: Remote Leadership & Management

This module covers how to manage a team remotely and virtually, how to lead remote projects, how to create an environment for a productive virtual team. 

Business management

Module 11 Electives: Choose One

Option 1: Inside Sales Operations Management

Inside Sales Management

This module cover introduction to inside sales, the framework of sales development, techniques to drive sales growth, the future of B2B sales and B2B selling techniques for digital buying.

 

Option 2: Virtual Strategic Account Management

Account Management

This module covers key account management, account-based sales strategy, account growth through cross-sell and upsell and account-based marketing for sales and marketing alignment.

 

Option 3: Virtual Customer Success Management  

Customer Success Management

This module covers fundamentals of customer success management, 4 keys to building customer success functions and 7 steps for building an effective customer success strategy.

 

Digital Sales Transformation

Part C: Digital Sales, BI & Sales Operations

Module 15: Business Intelligence

This module covers sales analytics, data analytics for business professionals, data-driven sales management, and managerial accounting.

Module 16: Sales Operations

This module covers sales operations, revenue operations, creating and managing sales processes, and the importance of sales cadence. 

Module 17: Sales Pipeline & Forecasting

This module covers sales pipeline management, and sales forecasting.

Module 18: Digital Sales

This module helps learners to integrate digital techniques into their sales process to acquire more prospects, reduce lead times, nurture customers and drive revenue using sales automation techniques, technologies and tools.

Part D: Essential Skills for Managers

Module 19: Developing 'You' as the Manager

This module covers how to practice fairness as a manager, importance of executive presence, smart thinking, the neuroscience of sales and mindful stress management

 

Module 20: Management Tips

This module covers the tips respected and motivated managers use to improve rapport, navigate tricky situations, build better relationships, and drive the business forward

lead generation

Gallery

Event Pic sales activities
Event Pic sales activities
Event Pic sales activities

Event Pic sales activities
Event Pic sales activities
Event Pic sales activities

Assessment and Exam Matters

Exam and Certification Matters

All students will receive a Certification of Completion by Asia Pacific Sales & Marketing Academy upon completing all online modules and passing all integrated quizzes.

For Certified Status

Students opting for Certified status will have to register at edu@apacsma.com. Our Educational Consultants will reach out to you on the process, assessment, and certification fees. 

Exams will include knowledge verification assessment, capstone project &/or an assignment. Students will have to pass with 75% and above (in combined aggregate score) to be eligible for Certified status. Dual endorsed certification will be issued by Asia Pacific Sales & Marketing Academy and Institute of Sales Professionals, UK with official recognition as Certified Sales Manager (CSM™). CSMs can use this credential on their name card and on LinkedIn.

To Claim APACSMA Digital Badging

APACSMA will issue a digital badge and eCertificate within 2 weeks of completion. You will receive a notification from edu@badges.apacsma.com.

To help showcase your achievements, APACSMA has developed together with industry bodies and academia to provide you with unique blockchain verified credentials, a digital version of your qualifications and abilities.

Once you have accepted your badge, you can broadcast the badge directly to your social networks: LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.

For more details on badging click here.

What Course To Take Next

The course prepares students to take APACSMA’s Certification in Sales Leadership course or the APS Level 6 Certificate in Chartered Sales Professionalism.

Request for Quote

For an official quotation, to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”.

Send us your message and we will be in touch within 2 business days.

Customer Success training

Awards and Recognitions

APEA | APACSMA
Forbes | APACSMA
HRMAsia | APACSMA
Selling Power | APACSMA
Business Management
APACSMA | Awards
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Subsidiaries

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Forbes - Virtual Sales | APACSMA

For Corporates & Businesses

Sales Certifications
Digital Sales Transformation
Partner Sales Enablement
Singapore Sales Grants
Workshop Request

For Individuals

Sales Certifications
Sales Mindset Assessment
Prior Learning Assessment
Coaching

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