Inside Sales Organizational Index (ISOI™)

The ISOI™ Certification – the Inside Sales Organizational Index, is administered by the American Association of Inside Sales Professionals (AA-ISP) managed and led by APAC SMA. ISOI assesses 12 Areas of Inside Sales Operations.

Businesses and corporations of all sizes are leveraging AA-ISP resources to help them improve and stay abreast of the latest trends, technologies, and selling disciplines. Many of these progressive organizations have goals to become a “best-in-class” inside sales operations. They are challenged to provide an objective internal assessment against an established set of standards.

The ISOI™ is our profession’s first organizational certification which is designed to help meet these demands. It is based on the high standards of the AA-ISP supported by 20+ years of in-the-field assessments and prescriptive improvement plans. The entire process of earning your ISOI™ Certification will help your organization be viewed both internally and externally as an employer of choice who strives for excellence.

Organizations are scored in 12 assessment areas including:

  • Sales Metrics – Results, KPI’s, Activities, Statistics
  • Performance Management
  • Compensation and Reward
  • Sales Processes – Pipeline, Territory, Lead, Account, Sales
  • Recruiting and Hiring
  • Training
  • Sales Technology and Tools
  • Sales Culture
  • Rep Competence
  • Management / Leadership Competence
  • Executive Sponsorship
  • Sales & Marketing Integration
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Opportunity to earn your ISOI Organization Certificate based on overall  Index Score. Please contact us for Inquiry or Get started. 

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