• Home
  • Sales Academy
    • For Corporates and Businesses
    • For Self Sponsored Individuals
  • Sales Enablement Services
  • Grants
  • About
    • About Us
    • Resources
  • Contact Us
  • Mon-Fri 09.00 - 18.00 SGT (UTC +8)
  • enquiry@apacsma.com
  • +65 6653 4249
  • Mon-Fri 09.00 - 18.00 SGT (UTC +8)
  • enquiry@apacsma.com
  • +65 6653 4249
APACSMA Corporate logo_White Red Version
APACSMA Corporate Logo
  • Home
  • Sales Academy
    • For Corporates and Businesses
    • For Self Sponsored Individuals
  • Sales Enablement Services
  • Grants
  • About
    • About Us
    • Resources
  • Contact Us
APACSMA Corporate Logo
  • Home
  • Sales Academy
    • For Corporates and Businesses
    • For Self Sponsored Individuals
  • Sales Enablement Services
  • Grants
  • About
    • About Us
    • Resources
  • Contact Us
APACSMA Corporate Logo

Inside Sales Professional Programme

Earners of this Certified Inside Sales Professional certification will develop essential qualities, competencies and tactical skills required to perform the role of Inside Sales. They will acquire and master the skills to identify target accounts and customers, research, prospect, handle objections, handle voicemail and email etiquettes, winning meetings, and the basics of territory, account, and channel management.

Get More Info

Duration
8-12 weeks

SKILL LEVEL
Intermediate

LECTURES
23 Modules

Duration
8-12 weeks

SKILL LEVEL
Intermediate

LECTURES
23 modules

Overview
Benefits for Corporate
Benefits for Individual
Overview

Inside Sales

Inside Sales Professional Programme

This inside sales training course is a perfect choice for Business Development Reps, Sales Development Reps, Sales Executives, and Account Managers and anyone who wants to master telesales skills.  This sales certification course is designed to help every sales person develop or improve the latest sales skills, trends, techniques, and best practices. This will create a basic strong foundation for Inside Sales competencies and skills that will help to increase sales numbers, and spur professional growth.

Benefits for Corporate

Inside Sales RepSales is based on performance, and performance is based on the skills sales reps need to get the job done. Without these skills, your sales rep will get left behind, and your competitor will advance ahead of you. Honing skills and training in inside sales best practices will not only help increase your sales, but also puts your sales team in a better position. APACSMA will help position you for a better, highly productive sales team.

Benefits for Individual

Virtual MeetingAre you looking to make more money and create a successful career, not just another job? APACSMA has the solution for you. This sales certification course is designed to help every sales individual develop or improve the latest sales skills, trends, techniques, and best practices. This will create a basic strong foundation for Inside Sales competencies and skills that will help you increase your sales numbers, establish you as a sales leader, and spur

Certified Inside Sales Professional Coursework:

Pillar A - Business Management & Sales Foundation

The objective of this part is to familiarize the learner with business management, sales foundation and inside sales fundamentals. This module covers the following topics:

Business Management and Sales Foundations

The objective of this module is to familiarize the learner with business management and sales foundations. This module covers sales fundamentals, understanding business and business-to-business sales.

Introduction to Inside Sales

This module covers introduction to inside sales, virtual selling and essential sales strategies required in the new world of selling. 

APACSMA Sales Students
APACSMA | Sales Teams Audit

Pillar B - Sales Outreach Fundamentals

The objective of this part is to familiarize the learner with basic of sales outreach fundamentals including territory management, and account segmentation, selling into different industries, selling to specific personalities, personas and c-level, pre-outreach planning, understanding sales methodologies, inbound and outbound lead generation tactics, email marketing, working techniques with and through partners, pipeline, forecasting, and business reviews. It covers the following modules:

Territory Management and Account Segmentation Foundations

This module includes sales territory management, different types of account and engagement with account, and micro and macro analysis of the accounts.

Selling into Industries

This module covers the techniques and tactics to sell in different kind of industries such as government, technology companies, professional services, financial services, telecommunication, manufacturing, healthcare, retail and consumer products. 

 

Selling into Specific Personalities and Personas

This module covers techniques and tactics on how to sell to different personalities and personas such as selling to executives and c-suites. 

Pre Outreach Planning - Profiling

In this module, learner will learn how to define and identify the target persona. 

Understanding Various Sales Methodologies

In this module, learner will learn the various types of sales methodologies such as solution sales, referral sales, value selling, cross and upsell, joint solution selling, challenger sales etc. 

Social Selling - Profiling, Outreach & Prospecting

This module teaches the fundamentals of social selling, how to build your trusted professional profile in LinkedIn, how to prospect using LinkedIn Sales Navigator, how to use social research to attract the ideal prospects, how to engage prospects using content and how to build your network within the buyers community and how to take online conversation offline. 

 

Inbound Lead Generation and Email Marketing

In this module, students will learn the fundamentals of inbound marketing and lead generation, how manage lead generation campaign and the fundamentals of email marketing to generate qualified leads. 

Working with and through Partners

In this module learners learn to effectively manage channel sales, and partners. They will also learn to manage sales lead and opportunity with their partners.

Pipeline Management, Forecasting and Business Reviews

This module covers sales pipeline management, organizing leads, cultivating opportunities, selecting the right forecasting technique and forecasting outcomes. It also teaches how to create quality and comprehensive business review.

Pillar C - Outbound Process

In this part, the learner will learn the fundamentals of the outbound process which includes pitching, prospecting strategies and tactics, sales discovery and questioning techniques, tele outreach, digital communication, digital sales & AI, presenting a solution and demo skills, negotiation and objection handling strategies, creating power proposals, and closing strategies and tactics.  

Pitching

In this module, best practices for creating sales pitch are discussed. It covers how to analyze the competitors and create the best sale pitch with competitive differentiations, and how to deliver an authentic elevator sale pitch. 

Prospecting Strategies and Tactics

This module covers the basic fundamentals of sales prospecting, how to reach out to right audience through social selling, how to create and stick to your outreach cadence. 

Sales Discovery and Questioning Techniques

In this module, learner will learn how to ask sale question to understand prospect’s situation, needs, challenges, and any processes in the purchasing decision.

Tele Outreach - Cold Calling Mastery

In this module, learner will learn how to do cold calling the right way, and how to successfully approach business leaders on all levels, managing directors, CEOs, and department heads. It also covers practical tips and tricks to identify what is truly important to the lead, structure a call, overcome rejection or objections, and get the most out of technology. 

Digital Communications - Email, Voicemail, Text and Video

This module covers the essential business etiquettes needed for wiring an email, text message, or sending a voicemail. It starts with email, explaining everything from setting up signatures to striking the right tone, how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email. Next is the text etiquettes, including what and what not to say in a text message. Finally, covers phone etiquette, including proper greetings, voicemails, out-of-office messages, and essential phone behavior.

Digital Sales

This module helps learners to integrate digital techniques into their sales process to acquire more prospects, reduce lead times, nurture customers and drive revenue using sales automation techniques, technologies and tools.

Presenting a Solution

This module covers the anatomy of great presentations and explains how to effectively win clients over and gain their business. It also show how to communicate more efficiently and effectively in your presentations, as well as how to hold your client’s attention. It also covers essential tips of conducting a productive meeting online, choosing the right platform, setting expectations, clarifying roles, and creating a meeting agenda. Finally, covers practical strategies for following up with prospects in a way that keeps the momentum of a great sales meeting going.

Negotiation & Objection Handling

This course covers specific negotiation tactics, and demonstrates how to come to a win-win situation through the use of trading. It also covers the most common objections that crop up throughout the sales process, how to prepare for them, and strategies for responding. 

Creating Powerful Sales Proposals

This course covers how to identify your offer’s specific value proposition, describe it with great copy, anticipate and overcome customer objections, add value; and create a sense of urgency and scarcity. It also covers the techniques to craft an irresistible offer using discounts, guarantees, partnerships, and more.

Closing Strategies and Techniques

This module provides tips and techniques to develop a successful closing strategy. It also teaches how to nurture the relationship with the buyer, overcome obstacles, recognize buying signals and ask for the business.

APACSMA Inside sales rep meeting virtually
APACSMA E2i CCP Singapore Grants

Pillar D - Soft Skills

In this part, the learner will learn the essential soft skills, persuasion and influence, and how to become a trusted advisor.

Persuasion and Influence

This course covers basic psychology concepts that make it easier for potential customers to say yes to you, including four key personality types and ideas for working successfully with each. Learn how to treat people in ways that communicate respect, tailor your delivery to their unique personality style, and ultimately, close more sales.

Essential Inside Sales Skills

This module covers soft skills in depth, sharing strategies that can help sales person bolster their emotional intelligence and communicate more effectively with prospects. It includes some of the most essential soft sales skills, including building connections, listening, and selling with greater emotional intelligence.

Integrated Assessments - New!

SalesIQ

This assessment will give learners a good start with the foundational requirement to be customers savyy and how they can align their sales tone to a customer-centric one.  

DISC Profiling

Disc assessment looks at the emotions of normal people, represented with styles as Dominant, Inducement, Submissive, and Conscientious. DISC is a simple, practical, easy to remember and universally applicable model. It focuses on individual patterns of external, observable behaviors and measures the intensity of characteristics using scales of directness and openness for each of the four styles.

Core Competency Index

This Core Competency Index (CCI) was developed specifically to lead you through an honest assessment of your current competencies, ultimately providing you with a plan for developing your skills that are below the bar, and continuing toward mastery in areas where you are strong. If you possess the required technical skills for your position, using the roadmap provided by this report has the potential to make you a “rock star”.

Gallery

APACSMA | Event
APACSMA | AA-ISP Inside Sales Singapore Event
APACSMA | AA-ISP Inside Sales Singapore Event
APACSMA | Sales Trainings
APACSMA | AA-ISP Inside Sales Singapore Event
APACSMA | Sales Certification

Assessment and Exam Matters

Exam and Certification Matters

All students will receive a Certification of Completion by Asia Pacific Sales & Marketing Academy upon completing all online modules and passing all integrated quizzes.

For Certified Status

Students opting for Certified status will have to register at edu@apacsma.com. Our Educational Consultants will reach out to you on the process, assessment, and certification fees. 

Exams will include knowledge verification assessment, capstone project &/or an assignment. Students will have to pass with 75% and above (in combined aggregate score) to be eligible for Certified status. Dual endorsed certification will be issued by Asia Pacific Sales & Marketing Academy, Institute of Sales Professionals, UK and The Global Inside Sales Association (AA-ISP) with official recognition as Certified Inside Sales Professional (CISP™). CISPs can use this credential on their name card and in LinkedIn.

To Claim APACSMA Digital Badging

APACSMA will issue a digital badge and eCertificate within 2 weeks of completion. You will receive a notification from edu@badges.apacsma.com.

To help showcase your achievements, APACSMA has developed together with industry bodies and academia to provide you with unique blockchain verified credentials, a digital version of your qualifications and abilities.

Once you have accepted your badge, you can broadcast the badge directly to your social networks: LinkedIn, Twitter and Facebook; over email; embedded in a website, or in your email signature.

For more details on badging click here.

What Course To Take Next?

Certification in Sales Management by APACSMA is the recommended next course to upgrade from Individual sales contributor to sales team manager. You can select electives based on your role. Click here to view the course. 

Payment Matters

Purchase Now
  1. Select the certification option.
  2. Indicate the quantity.
  3. Click on ‘Add to Cart’ to button.
  4. You will be directed to cart page. Check your certification name and click on ‘Proceed to checkout’.
  5. Fill in all the details on the checkout page and select the payment method you wish to pay by.
Request an Invoice
  1. Select the certification option.
  2. Indicate the quantity.
  3. Click on ‘Add to Cart’ to button.
  4. You will be directed to cart page. Check your certification name and click on ‘Proceed to checkout’.
  5. Fill in all the details on the checkout page and select the “Invoice” as a payment method.
  6. Our finance consultant will contact you within 2 working days. 
Request for Quote
  1. If you need quotation for more than 50 pax or require an official quotation to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”. Our finance consultant will contact you within 2 working days. 

Terms & Conditions
  1. When an online payment is completed, funds will be deducted from your credit card in the selected currency.
  2. Payments are debited to APACSMA.
  3. Confirmation:
    ♦ If payment is successful, an online receipt will be provided to confirm payment has been made.
    ♦ If payment is unsuccessful, an online message will be provided to confirm payment has failed.
    ♦ If your payment fails, please use one of the other payment methods.
  4. All information provided on the online card payment facility will be handled in accordance with the APACSMA data protection policy.
  5. APACSMA Terms and Conditions for online card payment are subject to change at any time.
  6. Proof of payment to be retained and produced if requested. APACSMA will not be liable for lost payments.
  7. Please ensure your computer is protected with malware and viruses. APACSMA will not be liable for client mishaps.
  8.  

Certified Inside Sales Professional

USD$4,750.00 – USD$5,950.00

All prices quoted are in USD.
*Pricing is accurate as of today. Subjected to change. APACSMA will honor the price that you capture for the day.

Sales professionals with this Inside Sales Professional certification will acquire essential competencies along with tactical sales skills that are highly required in the industry nowadays.

Clear

— OR —

SKU: N/A Category: Uncategorized Tags: BUSINESS DEVELOPMENT, CUSTOMER PROFILING, INSIDE SALES, LEAD GENERATION, ONLINE RESEARCH, PROSPECTING, TELE COMMUNICATIONS SKILLS
  • Description

Description

All prices quoted are in USD.
*Pricing is accurate as of today. Subjected to change. APACSMA will honor the price that you capture for the day.

Sales professionals with this Inside Sales Professional certification will acquire essential competencies along with tactical sales skills that are highly required in the industry nowadays.

Related products

  • relationship management

    Relationship Intelligence Advanced Certification Program – UTAP

    SGD$910.00
    Add to cart
  • relationship management

    Relationship Intelligence Advanced Certification Program

    USD$1,350.00 – USD$2,550.00
    Select options
  • CUSTOMER SUCCESS

    Certified Customer Success Professional​

    USD$4,800.00 – USD$6,000.00
    Select options

Request for Quote

For an official quotation, to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”.

Send us your message and we will be in touch within 2 business days.

Contact us

Awards and Recognitions

APEA 2022 Regional Edition
APACSMA | Forbes Council 2022
Readers Choice Awards 2022 | APACSMA
APACSMA | Awards
APACSMA | Awards
APACSMA | Awards
APACSMA Corporate Logo

Subsidiaries

APACSMA Logo
APACSMA Logo
APACSMA | Forbes 2022 Council

For Corporates & Businesses

Sales Certifications
Services & Solutions
Inside Sales Audit
Partner Sales Enablement
Singapore Sales Grants

For Individuals

Sales Certifications
Sales Mindset Assessment
Prior Learning Assessment
Coaching

Follow Us on LinkedIn

Linkedin
© 2022 Copyright, Asia Pacific Sales & Marketing Academy. All Rights Reserved.
Contact
Terms of Use
Privacy Policy
Cookie Policy