Certified Inside Sales Professional (CISP®) Accreditation Program

The Certified Inside Sales Professional (CISP®) Accreditation Program  is our profession’s only designation which attests to the holder’s mastery of skills and competency required in today’s virtual selling world. It represents each individual, team and organization’s commitment to staying abreast of new developments and selling best practices within the inside sales industry.

Total 11 Modules covering all critical steps involved in a sales process. Students go through an eLearning self-paced program with videos, practices, voice exercises with a final real time sales call roleplay exam. The program can be completed in 2-4 weeks.

CISP® certification recognizes an individual’s and organization’s professional achievement and competence, provides identification with other professionals in the field, and stimulates career advancement. The CISP® designation may be prominently displayed on business cards, e-signatures and other related communications.

Module 1: THE INSIDE SALES PROFESSIONAL

Setting the bar on professionalism and performance, this course describes the key attributes of today’s high-performing inside sales professional. It also covers the mission of the AA-ISP and our Code of Ethics.

Module 2: BUSINESS 101 & THE SALES PROCESS

This course covers the basics of business, how functional areas operate, and how companies typically procure products/services. It also covers the common steps of a sales cycle, from prospecting through closing and ongoing account management.

Module 3: RESEARCH & PREPARATION

This course explores how to find contact information and other information specific to your targeted organization and individual. It also describes key call metrics for successful prospecting.

Module 4: COMPONENTS OF A SUCCESSFUL PROSPECTING CALL

This course covers all aspects of an effective prospecting call to make initial contact, pique interest, and advance to the next steps in the buying process.

Module 5: COMPONENTS OF A SUCCESSFUL DISCOVERY & QUALIFICATION CALL

This course covers all aspects of an effective discovery and qualification process to include the following areas: introduction, purpose of the call, value proposition, effective questioning, qualifying for need and pain points, effective listening, and establishing next steps.

Module 6: DEMONSTRATING VALUE

This course walks through presenting value and proposing a solution specific to the prospect’s needs with basic ROI.

Module 7: OBJECTION HANDLING

This course presents several common objections with appropriate ways to handle them.

Module 8: CLOSING

This course covers the latter stages of the buying process when the prospect is prepared to buy and needs to complete the final steps.

Module 9: EMAIL & VOICEMAIL

This course covers composing effective emails and voicemails as a complement to conversations throughout the sales process.

Module 10: TERRITORY, ACCOUNT & CHANNEL MANAGEMENT

This course covers territory planning, account management, channel management, and customer service.

Certificate Awarded by AA-ISP

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Authorized Delivery Partner
for Asia-Pacific & Middle East:

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Download CISP® Program Brochure:

pdf

All CISP registrants receive a 1 year membership to the AA-ISP, the only organization dedicated exclusively to the advancement of Inside Sales.

  • Members: – $875 (€790)
  • Non-Members – $975 (€881)

For Details Contact Us – Zeena@apacsma.com

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