This sales certification course was created as an answer to a growing global need for knowledgeable Sales Development Representatives and the necessary skills needed to be successful in the position. The course also addresses the need for a structured career path for the young Sales Development Representative or those shifting careers.
This course is structured in such a way as to provide value with each step while creating a strong foundation for future development and growth. This is an online, self-paced sales certification program, meaning that the participants will have to also show organisational skills and initiative to follow through and complete the program.
On-going education ensures that accredited reps stay current while continuously seeking opportunities to increase their skills and competence through professional education. APACSMA and the industry encourage CSDR graduates to continue building their skills by considering the next progression in their career, the CISP program.
The objectives of Course 1 are to familiarize you with the CSDR program and learning methods, identify many of the unique attributes associated with an Inside Sales Professional, and introduce the AA-ISP Code of Ethics. As the profession of Inside Sales continues to grow and take on increased significance, the AA-ISP feels it is important to establish and maintain a Code of Ethics to ensure that professional standards for Inside Sales are adopted and maintained.
In this course, students review a variety of tactics which are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting, including how to:
In this course, students review the components of a successful first call to a prospect, commonly referred to as the Prospecting Call, cold call, or warm call. This course will include the following:
The CSDR accreditation is a web-based, online program which includes a comprehensive, 3-module preparatory coursework, followed by a final exam via a “live sales role play”. Applicants are expected to complete the entire coursework in about 2- 3 weeks, prior to sitting for the final exam.
Students will receive Certified Sales Development Representative certificate by Asia Pacific Sales & Marketing Academy and the Global Inside Sales Association upon successful completion of all modules.
Upon passing your online tests and successful completion of your online course, submit your course completion scores to firstname.lastname@example.org for digital badging and eCertificate issuance within 5 working days.
APACSMA is the strategic partners of AA-ISP APAC and Middle East region. AA-ISP course is the online course. If you enroll in APACSMA course, it will include personalized coaching and you will become the alumni of both AA-ISP and APACSMA.
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