Certified Sales Development Representative

Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting. They will acquire the skills to find contact information & other information specific to the targeted organization & individual, conduct pre-research on every prospect, set goals & expectations for prospecting calls, conduct an effective prospecting call using warm and cold calling tactics.

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Duration
4 weeks

SKILL LEVEL
Foundational

LECTURES
4 modules

Certified Sales Development Representative Coursework Overview:

  1. Online course 
  2. 1 reflection / discussion
  3. 1 Capstone Project
  4. Dual certification

The objectives of Course 1 are to familiarize you with the CSDR program and learning methods, identify many of the unique attributes associated with an Inside Sales Professional, and introduce the AA-ISP Code of Ethics. As the profession of Inside Sales continues to grow and take on increased significance, the AA-ISP feels it is important to establish and maintain a Code of Ethics to ensure that professional standards for Inside Sales are adopted and maintained.

In this course, students review a variety of tactics which are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting, including how to:

  • Find contact information and other information specific to the targeted organization and individual
  • Review ways to “personalize” a call or e-mail
  • Set key goals for successful sales prospecting
  • Measure progress against set goals

In this course, students review the components of a successful first call to a prospect, commonly referred to as the Prospecting Call, cold call, or warm call. This course will include the following:

  • Knowledge and skills required to conduct an effective Prospecting Call
  • Ways to move to the Discovery and Qualification phase
  • Decision criteria for where to move the prospect next, i.e. virtual or face-to-face meeting, a referral to another more appropriate executive, email follow-up, or a future scheduled call based on needs and timing.

For students who have opted in for coaching sessions, there will be a session available for your booking. A link will be available within the course  for you to choose appropriate date and time at your convenience.

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Assessment and Exam Matters

The CSDR accreditation is a web-based, online program which includes a comprehensive, 3-module preparatory coursework, followed by a final exam via a “live sales role play”. Applicants are expected to complete the entire coursework in about 2- 3 weeks, prior to sitting for the final exam.

Students will receive Certified Sales Development Representative certificate by Asia Pacific Sales & Marketing Academy and the Global Inside Sales Association upon successful completion of all modules.

Upon passing your online tests and successful completion of your online course, submit your course completion scores to edu@apacsma.com for digital badging and eCertificate issuance within 5 working days.

Students who receive this certification are ready for the Certified  Inside Sales Professional and Certified Social Selling Specialist course.

APACSMA is the strategic partners of AA-ISP APAC and Middle East region. AA-ISP course is the online course. If you enroll in APACSMA course, it will include personalized coaching and you will become the alumni of both AA-ISP and APACSMA.

Payment Matters

  1. Select the certification option.
  2. Indicate the quantity.
  3. Click on ‘Add to Cart’ to button.
  4. You will be directed to cart page. Check your certification name and click on ‘Proceed to checkout’.
  5. Fill in all the details on the checkout page and select the payment method you wish to pay by.
  1. Select the certification option.
  2. Indicate the quantity.
  3. Click on ‘Add to Cart’ to button.
  4. You will be directed to cart page. Check your certification name and click on ‘Proceed to checkout’.
  5. Fill in all the details on the checkout page and select the “Invoice” as a payment method.
  6. Our finance consultant will contact you within 2 working days. 

If you need quotation for more than 50 pax or require an official quotation to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”. Our finance consultant will contact you within 2 working days. 

  1. When an online payment is completed, funds will be deducted from your credit card in the selected currency.
  2. Payments are debited to APACSMA.
  3. Confirmation:
    ♦ If payment is successful, an online receipt will be provided to confirm payment has been made.
    ♦ If payment is unsuccessful, an online message will be provided to confirm payment has failed.
    ♦ If your payment fails, please use one of the other payment methods.
  4. All information provided on the online card payment facility will be handled in accordance with the APACSMA data protection policy.
  5. APACSMA Terms and Conditions for online card payment are subject to change at any time.
  6. Proof of payment to be retained and produced if requested. APACSMA will not be liable for lost payments.
  7. Please ensure your computer is protected with malware and viruses. APACSMA will not be liable for client mishaps.

Certified Sales Development Representative

USD$675.00 – USD$1,275.00

All prices quoted are in USD.

Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.

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