The Certified Inside Sales Manager Certification program [CISM] is the perfect mix of online learning and experiential training that supports critical knowledge, sales skills, attributes, and people skills for Inside Sales Leadership. As a modern-day sales manager, it is imperative to have the people, sales, and management skills necessary to build and scale a winning inside sales team. Sales professionals opting for this certification are required to earn 10-12 credits (minimum) by picking from the available online course options. This also includes the required final Certified Inside Sales Manager Certification (CISM) Capstone Project. Also, If you want to sharpen a specific skill without taking the entire course, APACSMA makes it easy: just choose the specific skill and simply enroll for that individual course.
ATTENTION: This Inside Sales Certification course follows strict criteria, which means not everyone is eligible for CISM. In order to apply, you must be an Inside Sales Manager/Leader or an Inside Sales Professional with a passion to make a career in Inside Sales Leadership.
Most sales managers are former high-achieving salespeople who have been promoted to the position. They may be experts at inside sales management but don’t necessarily know how to lead or manage a team. If you’re a new sales manager or trying to become a manager, this certification course is essential. In it, you’ll learn how to hire, onboard, create a scalable sales process, implement training, call coaching, and how to reward and motivate your sales team to achieve success.
Sales is based on performance, and performance is based on the skills you have to get the job done. As a manager, it is your responsibility to make sure your team continually sharpens their skills and training in inside sales best practices. This will not only help increase your team’s sales, it puts your team in a better position for inside sales management growth and opportunities.
This module equips Inside Sales Managers with the ability to set goals and understand the key activities and best practices required to effectively manage and lead an Inside Sales Team, including:
The Inside Sales function has seen tremendous shifts in recent years which puts Managers in a constant state of justification. This module helps you to prove the value of your team and your process through:
This module is designed to provide practical direction for Leaders tasked with building a new Inside Sales program. This course content includes:
Whether you are new to Inside Sales management or have years of experience, this course will provide the following:
Driving and rewarding performance through an effective compensation plan is an important part of leading an Inside Sales team and/or Organization. This module includes:
Good programs start with good hires. Inside Sales Professionals are a unique role in many organizations. This module outline offers best practices in the following areas:
For an Inside Sales Leader to drive results, he or she must have a clear handle on how to enable each Inside Sales Representative to hit goals and deliver their best performance. This module focuses on the tools to do that such as:
Call Coaching is a critical component of Inside Sales performance management. This module equips Managers to do so through:
After completing their selected courses, candidates will undertake a final Capstone Project. As a student of the CISM program, you design a Capstone Project that is most relevant to you and the courses you developed throughout the program. Use a real team or organizational issue, challenge, or opportunity to truly make your CISM experience a personal and professional success. Students present their Capstone Project virtually to the CISM Certification Board, and upon final Board approval, successful candidates are awarded the CISM credential.
Passing the CISM coursework and final Capstone Project earns you a certification that lasts for a 3 year period. To keep your certification current, you must earn a five (5) Continuing Executive Development (CED) credits every year after the initial 3-year period. Here are some ways our CISM recipients stay active:
Upon passing your online tests and successful completion of your online course, submit your course completion scores to firstname.lastname@example.org for digital badging and eCertificate issuance within 5 working days.
APACSMA is the strategic partners of AA-ISP APAC and Middle East region. AA-ISP course is the online course. If you enroll in APACSMA course, it will include personalized coaching and you will become the alumni of both AA-ISP and APACSMA.
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