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Master Virtual Sales and Customer Engagement

Successful completion of this Certificate in Remote Working and Virtual Sales gives you the tools to work virtually with email, phone, video, and CRMs. You will learn virtual sales tactice and best practices for virtual meetings, discovery calls, prospecting, product demos, online presentations, virtual accounts, territory management, and partner and channel management. This Virtual Sales Professional Certification is a product of APACSMA.

Get More Info
CVS | APACSMA

Duration
3 weeks

SKILL LEVEL
Foundational

LECTURES
7 modules

Duration
3 weeks

SKILL LEVEL
Foundational

LECTURES
7 Modules

Overview
Benefits for Corporate
Benefits for Individual
Overview

Certificate in Remote Working and Virtual Sales

The Remote Working Sales Training Program is designed to meet the rising demand for virtual selling skills. Research shows that the buying process has been shifting towards virtual over the past decade. Both inside and field-based sales professionals need the appropriate skills and knowledge about best practices in virtual selling to keep up with current trends. From how to place a webcam and lighting, to hosting a video conference, to virtual prospecting and account management, and much more, today’s sales rep needs to know it all.

Benefits for Corporate

CISPGiven the recent disruption in selling due to the COVID-19 Pandemic, all sales professionals have been thrust into a new environment. Besides working from home, reps must be skilled and proficient in everything virtual. Virtual selling skills are now a “must-have” for sales reps and this course delivers those skills effectively. Without these skills, you and your reps run the risk of losing sales and facing stagnant sales numbers. Sales leaders should consider equipping their teams with this virtual sales training.

Benefits for Individual

 The Global Sales industry believes that the future will continue to shift towards virtual selling and digital sales transformation. Even when we get back to “normal”, sales professionals will need to be experts in communicating, building rapport and trust, prospecting, engaging, and closing deals without necessarily meeting their client in person. Video calls have expanded so much in the past year that they are almost a requirement for all sales. This virtual sales course is alos apporved for UTAP funding and skillfuture course funding. 

Certificate in Remote Working and Virtual Sales Coursework Overview:

Program Structure
  1. Online course 
  2. 1 reflection / discussion
  3. Real-life virtual meeting assignment: 1 role play of action virtual session with feedback
  4. Dual certification
Course 1: Setting Up Your Virtual Workspace

a. Routine & Boundaries
b. The Space
c. Office Essentials
d. Video Essentials.

Course 2: *Online Tools & Technologies

a. Virtual Best Practices with Technology Adoption
i. CRM
ii. Video
iii. E-Mail
iv. Phone
v. Instant Messaging

b. Helpful Virtual Tools
i. Sales Engagement Platforms
ii. Scheduling Tools
iii. E-signature
iv. Conversation Intelligence & Analysis

 

*Individual technologies best practices are agnostic and not brand specific.

Course 3: Virtual Meeting Best Practices

a. Use of Video – Technical Tips and Best Practices
i. Camera, Lighting and your Background
ii. Audio
iii. Dress Code
iv. Body Language

b. Virtual Meetings
i. Scheduling the Meeting
ii. Meeting Prep
iii. The Intro & Agenda
iv. How to Engage the Audience
v. Use of Video Conferencing Features

Course 4: Virtual Prospecting & Discovery

a. Pre-Call Research
b. Measurements & Goals
c. Personalization
d. Virtual Prospecting Best Practices
e. Discovery Calls and Best Practices
f. Verbal Attributes & Communications

Course 5: Virtual Product Demos & Sales Presentations

a. Best Times for Scheduling Demos
b. Using Discovery in a Demo
c. Virtual Demo Best Practices
d. Presenting Value
e. Handling Objections
f. Advancing the Sales & Securing Next Steps

Course 6: Virtual Account Management

a. Best Practices in Virtual Account & Territory Management
b. Best Practices in Virtual Channel/Partner Management
c. Virtual Referral Best Practices
d. Account & Territory Management Planning

Course 7: Virtual Leadership - Leadership Program Only

a. Virtual Coaching
b. Performance Management
c. Motivating Remote Teams
d. Remote Leadership Best Practices
e. Maintaining Your Culture – Virtually

Gallery

Event Pic sales activities
Event Pic sales activities
Event Pic sales activities

Event Pic sales activities
Event Pic sales activities
Event Pic sales activities

Assessment and Exam Matters

Exam and Certification Matters

All students will receive a Certification of Completion by Asia Pacific Sales & Marketing Academy upon completing all online modules and passing all integrated quizzes.

For Certified Status

Students opting for Certified status will have to register at edu@apacsma.com. Our Educational Consultants will reach out to you on the process, assessment, and certification fees. 

Exams will include knowledge verification assessment, capstone project &/or an assignment. Students will have to pass with 75% and above (in combined aggregate score) to be eligible for Certified status. Dual endorsed certification will be issued by Asia Pacific Sales & Marketing Academy and Institute of Sales Professionals, UK with official recognition as Certified in Remote Working & Virtual Sales (CRWVS™). CRWVSs can use this credential on their name card and on LinkedIn.

To Claim APACSMA Digital Badging

APACSMA will issue a digital badge and eCertificate within 2 weeks of completion. You will receive a notification from edu@badges.apacsma.com.

To help showcase your achievements, APACSMA has developed together with industry bodies and academia to provide you with unique blockchain verified credentials, a digital version of your qualifications and abilities.

Once you have accepted your badge, you can broadcast the badge directly to your social networks: LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.

For more details on badging click here. 

What Course To Take Next?

Students who receive this certification are ready for the Certified  Inside Sales Professional and Certified Social Selling Specialist course.

Request for Quote

For an official quotation, to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”.

Send us your message and we will be in touch within 2 business days.

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Awards and Recognitions

APEA | APACSMA
Forbes | APACSMA
HRMAsia | APACSMA
Selling Power | APACSMA
Business Management
APACSMA | Awards
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